Welcome to ReinaLiza store!
Shop the best women’s designer dresses from reinaliza.com – you can shop party dresses, lace Dresses, Evening Dresses, wedding dresses, autumn-winter dresses office dresses and more.
1.please strictly follow the size chart to select the size. Do not select directly according to your habits.
2.The size may have 2-3 cm differs due to manual measurements. Please note when you measure.
3.Still not sure about size? we’d love to advise based on your measurements of bust, waist, and hip.
4.The suggestion of cold water hand washing, do not bleach, please routine dry cleaning.
5.Customer satisfaction is 100% with great communication with u, please email us all concerns you have
(usually get back to you right away, no later than 24 hours)
6.We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
7.The computer screen has chromatic aberration, especially between CTR screen and LCD screen
( we can not grantee that the color of our products will be exact the same with the photographs you saw)
8.We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
9.Order tracking visit “Tracking” Page //reinaliza.com/track-your-order/ enter your order tracking ID number.
10.We deeply hope that you are pleased with your purchase from Reinaliza
11. Leave 5 stars review with your beautiful picture get 5% DISCOUNT on the next order.
If the above standard size is not suitable for you
then you can give me your specific measurement size, follow the measurement picture below
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or customized measurements you specified. Test your dress or clothes as soon as possible without removing the labels, alter them or wash them.
If you are returning or exchanging dresses, clothes or accessories, make sure they are in their original state-unused, unwashed, unmodified, undamaged, clean, free of lint and hair and with tags intact and tied.
1. Your item is the size you ordered but it does not fit
Dresses or clothing that do not fit properly but that conform to the specifications you have ordered can not be returned or changed. Since our dresses and clothes are made with additional fabric at the seams, you can make small adjustments to a local tailor, at your own cost.
Note: If the specifications of your order are too different from the final size request, it may not be possible to change the size.
2 Color mismatch
The configuration of your computer screen can change the color of the images displayed. The slight differences of color between the color of your article and the color that is shown on the screen may not indicate that the item is defective or has been sent badly. However, if you are sure that you have received the item in an incorrect color, contact Customer Service to see if a return or refund is possible.
3.If you are very satisfied with our products, please give us five-star, thank you very much for your support. Of course, if you can share your evening dress pictures and let other buyers see your beauty, we will be very grateful.