Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of reinaliza.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
excelente
S***v –
I can not comment anything, because the winter
R***a –
ok
J***I –
Good to see in time
S***f –
More than two Months and nothing. Item not received
P***r –
50 by 50
S***v –
The goods is according to the description
A***v –
Order to this day did not come, previous orders were almost during. Why so ???!
Y***r –
After long wait it arrive
D***i –
Instado e testado, funciona bem porém ficou com muita bolha.
Customer –
The goods are delivered on time. Everything corresponds to the description. Product and store recommend.
J***t –
Bien reçu, Merci
Customer –
Ok!
Customer –
Product good very very very. Well כשיש rain is really helping really really. Thank you very much to the store. Product really helping ממממממממממממממממממששששששששששששששששש
Customer –
didnt get the order
A***a –
A good thing, everything works, but it’s very small. On the Mirror did not glue, decided on the window. Look at yourself, 3,4 photos have already pasted everything and properly wet, drops only around this thing, 5 photos from the inside, everything is clear. I thought that shit, but everything is fine, except for the size. Seller Thank you!
R***r –
Came quickly, have not yet checked
N***e –
As described I will update after installation
R***s –
Nada efectivo!. No vale
T***O –
ПОЛУЧИЛА НО ЕЩЕ НЕ ИСПОЛЬЗОВАЛА. НАПИШУ ОТЗЫВ ПОПОЗЖЕ . ТОВАР ДОШЁЛ БЕЗ ПОВРЕЖДЕНИЙ.
N***n –
Recommend to store, thank you
3***r –
Be tarnished the same
V***i –
As is described, great quality
F***s –
Received the product. Same as the pictures. I didn’t have to contact the store. Later you try the installed product, I will leave more comments
R***r –
Well, very fast delivery!!!
R***a –
Todo bien
S***o –
Thank you, the film really works, only you need to glue not on a dry mirror and pre-moisturize, then the glue will be without air bubbles under the film
A***A –
Fast delivery, thank you to the store, the goods came not what is not broken, everything is fine
Customer –
VIENS DE RECEVOIR PAS ENCORE ESSEYÉ…
K***c –
Goods received. Thank you. Not yet glue on the mirror.
R***r –
Всё отлично, пришло даже раньше, рекомендую.
S***r –
Does not recommend it does not even stick it’s lies I do not advise you
S***a –
Product looks as described, i didn’t install yet so i cannot comment on effectiveness, we’ll see.
W***r –
it doesn’t work like advertised
T***k –
I suppose it kinda works. Theres still droplets left on the mirror.
A***y –
The goods came quite quickly, corresponds to the description, but there is no benefit from it, in winter everything intends, at night the visibility in the mirror is bad ..
K***k –
I have not used it yet, let’s see in the case
O***l –
The first time I ordered, the film with number 2 peeled off from the glass along with the main film. Decided to try fate for the second time. Let’s see how it will be
A***a –
The article arrived in 3 weeks at my house. It’s like the description, it’s missing to prove it.
R***r –
Everything came whole not crumpled. Thank you. I did not try it.
S***o –
Everything came intact, not yet installed, but the appearance is happy
Customer –
Пришло быстро. Еще не опробовал.
Customer –
Norms
H***i –
Other ماجربته
S***o –
Everything is super, the goods received, the description corresponds, the size is normal
Customer –
The goods have not come
S***n –
Only 1 Pc came ….
S***a –
Very fast delivery in joint parcel. I order the second time, because the first coryavo applied. In general, a very good thing. Really the mirrors on the film do not sweat and the rain does not fill the view. Recommend. Thank you and success to the store.
I***z –
Excellent Product
N***z –
me esperaba mas
A***a –
The goods came quickly. Everything is well packed. Whole. I haven’t tried it yet. I’ll write later.
Customer –
klass
T***a –
I got it quickly, I still did not glue them. As I try, I will complement the review.
E***a –
I take the second time from this store, enough for two years, then scratched in the winter from the repair of the lady. Excellent, I recommend! I have one more norm))
G***e –
Hello. As it turned out, the order arrived. But how did I play, nothing followed?
Customer –
The goods came later for 2 months to another point of issue, shipping tracking was not yet filed a complaint to the store
A***i –
All is well.
G***a –
Все отлично.
A***s –
Very good products
N***e –
super
E***o –
There were no notifications of delivery. The goods were returned back to the store. The money was returned.
M***t –
very good
A***. –
Arrived fast, item as described, highly recommend store.
P***r –
Bien mais un peu grand j’ai du re couper
T***k –
Prosty montaż, teraz tylko czekam na deszcz żeby sprawdzić czy spełnia swoją rolę
G***i –
Came, did not put more
N***s –
It took me a while to get here but fine. It’s easy to paste and it looks good at the moment.
F***z –
I can’t value it because I haven’t received it. I know they won’t give it to me. But it’s a shame I didn’t get it.
D***h –
The goods did not come .. The money was returned for what thanks to the store. What is the problem of delivery neither I nor the seller knows… most likely just lost the goods on the way. 3 stars for the description put because I did not see the goods.